TERMS OF SERVICE & PRIVACY POLICY

Terms of Service

Effective Date: November 18, 2024

Last Update: December 23, 2024

Welcome to Zero To Fluent, a service operated by SYGAHONA LLC, located at 30N GOULD ST STR E, 82801 Sheridan, Wyoming, USA. These Terms of Service (“Terms”) form a legally binding agreement between you (“the user,” “you”) and SYGAHONA LLC (“we,” “us,” “our”) and govern your access to and use of our online courses, materials, newsletters, and related services (collectively, the “Service”).

By accessing our website, registering for an account, subscribing to our newsletter, or making any payment to access the Service, you irrevocably confirm that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree with any provision outlined herein, you must refrain from accessing or using the Service.

1. Scope of Agreement and Acknowledgment of Terms

1.1. Binding Nature of Terms: Any access to the Service, including browsing our website, registering an account, subscribing to our newsletter, or completing a payment for our online course, is deemed an unconditional acceptance of these Terms. Payments signify that you have acknowledged and accepted these Terms in full, including any updates that may be posted in the future.

1.2. Amendments to Terms: We reserve the right to update, modify, or replace these Terms at any time, at our sole discretion, without prior notice. The revised Terms will be posted on our website, and continued use of the Service after such posting constitutes your acceptance of the updated Terms.

2. Eligibility and Account Registration

2.1. Age and Legal Capacity: By accessing the Service, you represent and warrant that you are at least 18 years old or, if under the age of 18, you have obtained explicit parental or guardian consent. You further confirm that you have the legal capacity to enter into this agreement.

2.2. Account Responsibilities: Users are solely responsible for maintaining the confidentiality of their account information, including usernames and passwords. Any activity conducted through your account will be considered authorized by you.

3. Payment Terms and Refund Policy

3.1. Payment Acknowledgment: By making any payment to SYGAHONA LLC, you acknowledge that payments are non-refundable except as explicitly outlined in this section. Payments confirm your acceptance of these Terms and our Privacy Policy.

3.2. Refund Restrictions for Discounted Products: No refunds will be issued for products sold at a discounted price below ninety four euros. This includes promotional offers, flash sales, or any reduction in the regular price. The "Language Enthusiasts Community" is only free until 31.03.2025 for all people buying the Zero to Fluent course. After this period or if you are not a member of Zero to Fluent, the price of 9€/month will apply.

3.3. Refunds: Refunds are only considered under the following conditions, as part of the Money Back Guarantee service:

• The refund request is made within twenty four hours after accessing the Zero to Fluent content (the time you create your access in the platform yujibeleza.app.clientclub.net or yujibeleza.vip, where you enter your name) or within fourteen days of the payment date,

• As the Zero to Fluent falls into the digital content products, refund are at the will of Sygahona LLC, and as part of our Money Back Guarantee, we guarantee a refund of maximum thirty five percents if the conditions are met.

• No access has been made to the proprietary content labeled as “Yuji’s Secret / Zero To Fluent” videos. If the access to “Yuji’s Secret / Zero To Fluent” have been granted, no refunds will be issued under any circumstances after twenty four hours. As these are knowledge, the refund is at the will of the Zero To Fluent team.

3.5. Finality of Payments: All payments are final and non-transferrable. By completing a payment, you forfeit any right to dispute charges unless explicitly permitted by these Terms.

4. License and Restrictions on Use

4.1. Grant of License: Upon payment, we grant you a limited, non-exclusive, non-transferable, and revocable license to access the purchased course materials for personal, non-commercial use.

4.2. Prohibited Actions: You agree not to:

• Share, reproduce, distribute, or publicly display any course materials without prior written permission.

• Modify or create derivative works based on the course materials.

• Use the materials for any commercial or competitive purposes.

4.3. Intellectual Property Ownership: All materials provided through the Service, including but not limited to videos, PDFs, and newsletters, are the exclusive property of SYGAHONA LLC and are protected under applicable copyright, trademark, and intellectual property laws.

5. Disclaimers and Limitation of Liability

5.1. As-Is Service: The Service is provided on an “as-is” and “as-available” basis. We disclaim all warranties, express or implied, including but not limited to fitness for a particular purpose, merchantability, and non-infringement.

5.2. Limitation of Liability: To the maximum extent permitted by law, SYGAHONA LLC shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service. This includes but is not limited to loss of data, profits, or goodwill.

6. Newsletter Subscription and Communication

6.1. Consent to Receive Emails: By subscribing to our newsletter, you agree to receive promotional and informational communications from us.

6.2. Opt-Out Process: Users may opt out of receiving newsletters by clicking the “unsubscribe” link in any email. However, technical issues may delay the removal of your email from our system, and we are not liable for any continued communication during this period.

7. Governing Law and Dispute Resolution

7.1. Governing Law: These Terms shall be governed by the laws of the State of Wyoming, USA, and applicable international regulations, including the General Data Protection Regulation (GDPR) where relevant.

7.2. Arbitration: Any disputes arising under or related to these Terms shall be resolved exclusively through binding arbitration in Sheridan, Wyoming, USA.

Privacy Policy

Effective Date: November 18, 2024

SYGAHONA LLC, located at 30N GOULD ST STR E, 82801 Sheridan, Wyoming, USA, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your data. By using our Service or subscribing to our newsletter, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

1.1. Personal Data: Includes your name, email address, billing information, and any details provided during registration or payment.

1.2. Usage Data: Collected automatically via cookies and analytics tools, such as your IP address, device type, and browsing behavior.

2. Use of Data

Your data is used for:

• Processing payments and granting course access.

• Sending newsletters and promotional offers.

• Improving the Service through analytics and user feedback.

3. Legal Basis for Processing (GDPR Compliance)

We rely on the following legal bases for processing under GDPR:

• Consent: Explicit agreement to receive newsletters or marketing.

• Contractual Necessity: To fulfill purchases and deliver services.

4. Data Sharing

Your data may be shared with third-party service providers, such as payment processors or email platforms, but will not be sold or shared for unrelated purposes.

5. Your Rights

Under GDPR and CCPA, you have the right to access, correct, or delete your data and to opt out of communications. Requests can be sent to [email protected].

6. Retention Policy

We retain your data as long as necessary for operational, legal, or contractual obligations.

7. Contact Us

For questions about these policies, contact us at [email protected].